Odoo for Field Service
From dispat
We set up Odoo Field Service for Australian trades and service businesses. Schedule jobs, dispatch mobile technicians, capture time and materials on site, and invoice on completion, all in one connected system. Whether you run a small crew or a large fleet, you get a senior Odoo team from start to finish.
Job scheduling & dispatch
Plan jobs on a clear calendar, assign the right technician, and dispatch them with all the details. See who is free, who is on a job, and what is overdue at a glance.
Mobile app for technicians
Your technicians work from their phone or tablet in the field. They see their schedule, job notes, and customer history, then update jobs as they go, even when signal is patchy.
Work orders & checklists
Every job carries a structured work order with safety and quality checklists. Technicians tick off steps, attach photos, and capture a customer signature on site.
Time & materials on site
Log labour hours and the parts used directly against the job from the field. Nothing gets forgotten on the way back to the office, so every billable item is captured.
Invoicing on completion
Turn a completed job into an accurate invoice in a click. Time and materials flow straight through to billing, so you invoice the same day instead of weeks later.
Fleet & parts inventory
Track vehicles, van stock, and parts across your team. Know what is on each truck, what needs reordering, and keep your fleet and inventory tied to real jobs.
The process.
Map your service workflow
We learn how your crews work: how jobs come in, how you schedule them, what a work order needs, and how you bill. We map it before we build it.
Configure dispatch & mobile
We set up scheduling, dispatch, work order templates, checklists, and the mobile app so your technicians have everything they need in the field.
Connect parts & invoicing
We link your parts, fleet, and inventory to jobs, then wire time and materials through to invoicing and your accounting so billing is automatic.
Train crews & go live
We train your office and field teams on real jobs, go live with you, and stay on call through the first weeks so the rollout sticks.
Common questions.
Yes. Technicians can view their jobs and keep working when signal drops, and the app syncs updates, photos, and signatures back once they are connected again. This matters for regional and remote work across Australia.
Yes. Odoo can generate scheduled, recurring jobs from your service agreements, so periodic maintenance and planned servicing are raised automatically. You keep your contracts and your field schedule in sync without manual re-entry.
Yes. Field Service connects to Odoo accounting so completed jobs flow straight to invoicing and the general ledger. It also works alongside common Australian setups, and we configure GST and your tax codes correctly.
Yes. The dispatch view is built for scheduling many technicians at once. You can balance workloads, assign by skill or location, and reschedule with drag and drop as the day changes, whether you run five techs or fifty.
It suits any trade or service business that sends people to site: plumbers, electricians, HVAC, refrigeration, security, and general maintenance. We tailor work orders, checklists, and pricing to your specific trade.
Ready to run field service in Odoo?
Let's talk.
Book a free call with our Odoo team. We'll walk through how your crews work and show you exactly how Odoo takes you from dispatch to invoice, and what it costs.
Book a free call →